The short version. By using Sukima, you agree to these terms. The app is provided as-is. Pro is a subscription that auto-renews until you cancel. We don't issue refunds, but you can cancel anytime. Sukima is a productivity tool, not a medical device or therapy. If we have a serious disagreement, we resolve it through arbitration in Wyoming. The full version is below in plain language.
These Terms of Service ("Terms") are an agreement between you and J&B Creations LLC, a Wyoming limited liability company ("Sukima," "we," "us," or "our"). They cover your use of the Sukima app on iOS, the Sukima Android app, the Sukima web app, and the website at sukima.ai (collectively, the "Service").
If you're using Sukima on behalf of an employer or organization, you confirm you have authority to accept these Terms on their behalf, and "you" means you and that organization.
You must be at least 16 years old to use Sukima. If you're between 16 and the age of majority in your country, a parent or legal guardian must agree to these Terms on your behalf and accept responsibility for your use.
You may not use Sukima if you're prohibited from doing so by law in your country, or if you've been previously suspended from the Service for breaking these Terms.
To use most of Sukima you create an account, either with Sign in with Apple, an email address, or, in future, another supported provider. You're responsible for keeping your sign-in credentials secure and for activity on your account. Tell us promptly if you suspect unauthorized access.
One account per person. Don't share your account, sell it, or let someone else use it. You agree to give accurate information when you sign up and to keep it accurate over time.
Sukima offers a free tier and a Pro subscription. Pro is billed in two plans:
Auto-renewal. Both plans renew automatically at the end of each billing period at the then-current price, charged to your payment method on file, unless you cancel before the renewal date. By subscribing, you authorize us (or the platform you bought through) to charge your payment method on a recurring basis until you cancel.
Where you're billed depends on where you bought. Subscriptions purchased through Apple's App Store are billed by Apple under Apple's terms. Subscriptions purchased through Google Play are billed by Google under Google's terms. Subscriptions purchased through the Sukima web app are billed by us through a third-party payment processor.
How to cancel. You can cancel at any time:
Cancellation takes effect at the end of the current billing period. You keep Pro features until then.
Price changes. If we change the price of a subscription, we'll notify you in advance and give you a chance to cancel before the new price takes effect.
All sales are final. We don't issue refunds for partial periods, unused features, or change of mind. If you cancel mid-period, you keep access through the period you've paid for.
If you bought through Apple's App Store or Google Play, refund requests are handled by them under their refund policies, which we have no control over. We can't issue refunds for App Store or Google Play purchases.
Where the law requires us to provide a refund (for example, certain consumer protection laws in the European Union, United Kingdom, or specific U.S. states), we'll comply with the law.
Sukima's free tier includes a limited number of AI sorts per month (currently 15) and unlimited basic task management. The free tier exists at our discretion. We may change what's included, the number of AI sorts, or end the free tier with reasonable notice.
You agree not to:
If you break these rules, we may suspend or terminate your account.
The tasks, projects, notes, voice transcripts, and other content you put into Sukima are yours. You keep ownership of them.
To run the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and back up your content for the purpose of operating Sukima for you. This license ends when you delete your content or your account, except for backups that age out within 30 days as described in our Privacy Policy.
You're responsible for your content. You confirm you have the rights to anything you put into Sukima, that it doesn't violate anyone else's rights, and that it isn't unlawful.
The Sukima app, website, brand, logo, design, source code, written content, and AI prompts are owned by J&B Creations LLC and protected by copyright, trademark, and other laws. These Terms don't grant you any rights in our intellectual property except the limited license to use the Service while these Terms apply to you.
"Sukima" and the Sukima logo are trademarks of J&B Creations LLC. You may not use them without our written permission, except to refer to the Service in accurate, non-misleading ways (for example, "I use Sukima to manage my tasks").
Sukima uses third-party services to operate. The current sub-processors are listed in our Privacy Policy. Your use of those services is also subject to their terms. We're not responsible for the actions or content of third parties.
If you signed in with Apple or another identity provider, your relationship with them is governed by their terms separately from these Terms.
We work to keep Sukima available and reliable, but we don't guarantee uninterrupted service. We may perform maintenance, fix bugs, change features, or take parts of the Service offline temporarily. We don't offer a service-level agreement (SLA) and aren't liable for downtime.
We may add, change, or remove features over time. If a change materially reduces a Pro feature you paid for, we'll either restore the feature, offer a comparable replacement, or let you cancel for a pro-rated refund of the affected period (one of the few exceptions to the no-refunds rule).
Sukima is provided "as is" and "as available." We make no warranties or guarantees, express or implied, about the Service, including (but not limited to) warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. To the fullest extent allowed by law, we disclaim all warranties.
Sukima is a productivity tool, not a medical or mental health service. Although our content speaks to topics like ADHD, anxiety, overwhelm, and executive function, Sukima is not a medical device, diagnostic tool, treatment, therapy, or substitute for professional care. Nothing in the app or on this website is medical advice. If you're struggling with your mental health, please talk to a qualified professional.
AI outputs are suggestions, not commitments. Sukima's AI features (task organization, Pick suggestions, daily planning, project breakdown) are generated by automated systems and may be wrong, incomplete, or unsuited to your situation. You're responsible for the decisions you make with Sukima's help, including missed deadlines, prioritization choices, and any consequences of acting on its suggestions.
Back up anything critical. We back up your data, but you're responsible for keeping your own backup of anything you can't afford to lose. Use the export feature in Sukima Settings whenever it matters.
To the fullest extent allowed by law, our total liability to you for anything connected to these Terms or to your use of the Service is limited to the amount you actually paid us for the Service in the twelve months before the claim arose, or one hundred U.S. dollars, whichever is greater.
We're not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost opportunities, or business interruption, even if we knew those damages were possible.
Some jurisdictions don't allow these limits. If yours doesn't, the limits apply to the maximum extent the law allows.
You agree to defend and hold us harmless (including our owners, employees, and contractors) from any claim, demand, loss, or cost (including reasonable attorney fees) arising out of your content, your misuse of the Service, your violation of these Terms, or your violation of someone else's rights.
You can stop using Sukima any time. Cancel your subscription through the channel you bought it through, then delete your account in Settings. Account deletion permanently removes your data within 30 days.
We can suspend or terminate your access if you break these Terms, if your account is used for illegal activity, if you abuse the Service, or if continuing to provide the Service to you would expose us to legal risk. Where reasonable, we'll give you notice and a chance to fix the problem first.
Sections that should survive termination (intellectual property, disclaimers, liability limits, indemnification, dispute resolution, governing law) continue to apply after these Terms end.
Read this section carefully. It affects your legal rights.
Step 1: Talk to us first. If you have a dispute with us, contact us at hello@sukima.ai with a description of the issue and what you'd like us to do. We'll try in good faith to resolve it informally within 30 days. Most disputes can be settled this way.
Step 2: Binding arbitration. If we can't resolve a dispute informally, both you and we agree to resolve it through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration will be conducted in Cheyenne, Wyoming, or by video conference at the arbitrator's discretion. The arbitrator's decision is final and enforceable in any court of competent jurisdiction.
Small claims carve-out. Either of us may bring an individual action in small claims court for disputes within that court's jurisdiction (typically up to $10,000) instead of going to arbitration.
Opt out. You can opt out of this arbitration agreement by sending written notice to hello@sukima.ai within 30 days of first accepting these Terms. Your notice must include your name, the email address tied to your account, and a statement that you wish to opt out of arbitration. Opting out doesn't affect any other part of these Terms.
Any arbitration or court proceeding under these Terms must be conducted on an individual basis. You and we agree not to participate in a class action, class arbitration, consolidated action, or representative action against the other. If a court decides this class action waiver is unenforceable as to a particular claim, that claim may proceed in court rather than arbitration, but the rest of these Terms (including the rest of this section) still apply.
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules. Subject to the arbitration agreement above, any court action permitted under these Terms must be filed in the state or federal courts located in Laramie County, Wyoming, and you consent to personal jurisdiction in those courts.
If you downloaded Sukima from the Apple App Store, the following also applies. These Terms are between you and J&B Creations LLC only, not Apple. Apple isn't responsible for Sukima or its content. To the maximum extent allowed by law, Apple has no warranty obligation with respect to Sukima. In the event of any failure of Sukima to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. Apple is a third-party beneficiary of these Terms, with the right to enforce these Terms against you.
If you downloaded Sukima from Google Play, your use of Sukima from Google Play is also subject to Google's terms. Subscriptions purchased through Google Play are billed by Google under Google's policies. We can't issue refunds for Google Play purchases.
We may update these Terms from time to time. When we do, we'll change the "effective" date at the top of this page. For changes that materially affect your rights, we'll also send you an email or in-app notice before they take effect. Your continued use of the Service after the effective date means you accept the updated Terms. If you don't agree, stop using the Service and cancel your subscription before the effective date.
Severability. If a part of these Terms is found unenforceable, the rest still applies.
No waiver. If we don't enforce a right, that doesn't mean we've given it up.
Assignment. You can't transfer these Terms or your account to anyone without our written permission. We can transfer these Terms to a successor company, including in a merger, acquisition, or sale of assets.
Entire agreement. These Terms, together with our Privacy Policy and any other policies we link to, are the complete agreement between you and us about the Service. They replace any earlier agreement on the same subject.
Notices. We may give you notices by email, in-app message, or by posting them on this website. You may give us notices at hello@sukima.ai.
Questions about these Terms? hello@sukima.ai. Real humans, real answers.
J&B Creations LLC
Wyoming, United States